Big news! Enreach for Service Cloud Voice is here
We’re excited to introduce our latest product — Enreach for Salesforce Service Cloud Voice. 🎉 We're among the few first global companies shortlisted...
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Using Microsoft Teams as a phone system
With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication and collaboration system for...
AI in improving customer experience
AI can improve customer encounters, develop internal processes and boost operational excellence, but it may also lead to unrealistic expectations and...
Latest trends to boost your sales
See what the future of sales holds (no need for a crystal ball)! Enreach’s Commercial Director Juhamatti Muuraiskangas lists the latest trends in...
Lead sales more effectively with call data
You can lead sales with more precision than you ever thought possible. The new foundations of success and efficiency are automation and monitoring...
How to know what your customers want (before they do)
If you could read your customers' minds to know what they want, would you do it? Or would you like a crystal ball that tells you why a customer calls...
What is conversation analytics and why do you need it?
Your customer calls are a gold mine of insights that you can use to drive business growth. These calls can tell you a lot about customer...
Joining Enreach means more possibilities for us and our customers
Last spring, we announced that we were going to join forces with the Dutch company Enreach, a Europe-wide provider of communication solutions. The...
The Complete Business Phone System Checklist [Free Template]
Are you looking to upgrade or switch your business phone system?
The 20 Best Tips for Managing Remote Teams You'll Ever Read
Are you managing a distributed team due to the Covid 19 pandemic? This poses unique challenges not only for your employees, but also for you as their...