Ilmainen opas:

CCaaS - The Essential Guide to Contact Center as a Service

Tämän päivän asiakkaat ovat vuorovaikutuksessa brändisi kanssa useilla kanavilla ja laitteilla. He haluavat saada sinuun yhteyden puhelimitse, tekstiviestillä, sosiaalisessa mediassa, sähköpostitse, chatissa ja muilla kanavilla.

Tämän raportin pääaiheet:



  • Contact Center palveluna huipputrendit vuonna 2021
  • Contact Centerin siirtämisen edut pilveen
  • Kuinka turvata Contact Centerin tulevaisuus ja vähentää kustannuksia

 

Lataa opas antamalla sähköpostiosoitteesi

Enreach in brief

At Enreach, we offer the smartest voice technology on the market to modernize voice communication across enterprises. We deliver voice to all terminals and context through cloud and enrich the voice with data. Voice, combined with data, insights and analytics creates exceptional performance, intimacy and insights - leaving people to focus on the essentials and to succeed.


Our customers want to be forerunners in their own industry and in offering and developing outstanding customer experiences. We work closely with e.g. Salesforce and Microsoft.


At Enreach every employee can contribute to the growth story of the company and give his/her best in an enthusiastic and encouraging working atmosphere. Enreach has a firm financial standing with a recurring revenue of 95 %.