CCaaS - The Essential Guide to Contact Center as a Service
Today’s customers interact with your brand across multiple channels and devices. They want to contact you by phone, text, social media, email, chat, and other channels.
Main topics of this report:
- The top trends of Contact Center as a Service in 2022
- The benefits of taking your contact center to the cloud
- How to future-proof your contact center and reduce costs
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CREATE CONTACT MAGIC ON PURPOSE
Enreach for Enterprises (part of Enreach Group) is a European-based unified communications provider championing a style of open collaboration that makes contact between business and small teams magic. Putting right-sized technology in reach of every kind of business—no matter the size—is what we do every day for entrepreneurs, wholesale partners and service providers.
We make business technology, connectivity and productivity integration easy for organisations as they grow. Businesses in different industries have requirements for staying in contact with their employees and customers. Our products and services optimise these contact points allowing people to reach new levels of productivity. Enreach is not just our name, it embodies the way we enable businesses to work.
Because we understand that in the new normal, reaching the potential of what fuels business success depends on having the expertise and underlying systems to make your people their most productive.