Your guide to call centres in 2024: Everything you need to know
Ring ring! ☎️ Your future's calling, and it sounds a lot like happy customers.
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How to choose the best VoIP phone system for your Nordic business
Are you looking to choose the best VoIP phone system for your business but don't know where to start?
What is VoIP and why your business needs it
Curious about VoIP? 🤔 You've come to the right place!
Customer service in 2024: Tips & key metrics for success
Customer service. Those two words are the heartbeat of your business. 💜 It's where all customer questions, complaints, and compliments are handled....
Top tips for choosing a business phone system provider in the Nordics
Is your business phone system struggling to meet your needs? Limited features and inefficient call handling can make daily operations a hassle. Plus,...
How to succeed with omnichannel customer service
Feeling overwhelmed by juggling emails, chats, and calls like a circus performer? 🎪😫Your customers might feel the same! Traditional customer...
What is a contact centre & why do you need one?
Spoiler alert: Contact centres are the future of customer service! ⭐ But what exactly are they and why do you need one? If you continue to rely...
Appointment setting: How to win more sales calls
Appointment setting means scheduling meetings with potential buyers. It’s essential for kick-starting the sales process. 📅 Check out this guide to...
10 key customer service skills and how to improve them
Nervous about your new role in customer service? Wondering what makes a good customer service agent? Fear not, we’ve got you! 🤗
What is good customer service? How to measure and achieve it
What does good customer service really mean today? 🤔 Are you worried that your customer service isn't keeping up with current expectations? You're...