What is conversation analytics and why do you need it?
Your customer calls are a gold mine of insights that you can use to drive business growth. These...
Your customer calls are a gold mine of insights that you can use to drive business growth. These...
Last spring, we announced that we were going to join forces with the Dutch company Enreach, a...
Are you looking to upgrade or switch your business phone system?
Our new socially distanced normal means remote selling is no longer just an option for teams, it is...
When it comes to completing tasks, sometimes we can use a little help.No agent should have to waste...
Are you managing a distributed team due to the Covid 19 pandemic? This poses unique challenges not...
Customer experience professionals faced some enormous challenges this past year. On top of the...
Almere 21st September 2021 – Enreach, one of Europe’s fastest-growing unified communications (UC)...
Your company’s customer service is only as good as the agents behind it, so it's crucial to retain...
We are pleased to announce that it is now time to take the next step in Benemen’s growth story.