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Company-wide solution for multichannel customer service.

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Your essential toolkit for smarter, data-driven customer communication.

Explore Enreach's integrated AI-driven features now!

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Resources to level up your business communication, CX and customer service skills. Download guides and watch webinars.

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Explore our latest articles, partners and AI-driven features.

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Use Microsoft Teams
as a phone system


Improve reachability and boost productivity

GET A DEMO

Truly a cloud based solution and #1 Voice Solution for Microsoft Teams

Enreach complements Microsoft Teams Voice with Direct Routing as a Service. Certified integration and calling capacity on demand powered by the Embedded Voice platform. Embedded Voice is equipped with modern voice & operator services. Implementation doesn’t require any local components in customer network and locations. This solution combines all your needs for a unified communication platform including Microsoft Teams and mobile and fixed line telephony.

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Improve reachability

Route calls intelligently to the right endpoint

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Boost productivity

Use your mobile, Teams client or hardphone. Whatever is the most suitable, all with your ONE number

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Increase cost efficiency

Optimized call routing – lower call rates.

Unified platform

Boost productivity and lower TCO

No-more silos - unified platform combining your mobile, PSTN and unified communication areas. Call routing optimized for lower call rates and Teams call included in Enreach mobile packages.

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Create contact magic

Improved customer experience

Intelligent routing and integrated Call Center functionality ensures the right persons answer the right calls. Improved call handling, shorter queue times, and improved first call resolution.

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Never miss a call

Unified reachability across the organization

Unify Microsoft Teams with mobile and company-wide communication. You can now rely on presence for call routing and call allocation – use the terminal of your preference – whichever fits your “role” or “situation” best.

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It's all in the cloud

Scale to your needs

A true Communication as a Service solution (CaaS). Cloud based services, on demand – can scale up or down with business requirements. Can cross multiple countries, there is no need for separate on-premise installations.

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MAIN FEATURES OF VOICE FOR TEAMS

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Advanced customer service features
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Switchboard tools & PBX functionality
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Mobile telephony
IVR-notifications
IVR & notifications
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Intelligent call routing
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Call recording
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Call backs
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ONE number

There when you need us, invisible when you don't

Interested to know how we work?

Whatever your communications needs are, we have a solution to transform how teams collaborate, customers succeed and businesses work. Let's have a chat together so we can further discuss your needs - we love to meet exciting, new people.

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