The Hub of Contact Magic

Därför är voice nyckeln till en helt sömlös kundupplevelse

Under det gångna året har du som Customer Experience-expert ställts inför stora utmaningar. Utöver de sedvanliga utmaningarna med att leda ditt CX-team, bjöd året på en hel del andra nötter att knäcka.

Read more →

Joining Enreach means more possibilities for us and our customers

Last spring, we announced that we were going to join forces with the Dutch company Enreach, a Europe-wide provider of communication solutions. The...

Read more →

The Complete Business Phone System Checklist [Free Template]

Are you looking to upgrade or switch your business phone system?

Read more →

The 20 Best Tips for Managing Remote Teams You'll Ever Read

Are you managing a distributed team due to the Covid 19 pandemic? This poses unique challenges not only for your employees, but also for you as their...

Read more →

How remote sales teams win with voice in 2021 [+ best practices]

Our new socially distanced normal means remote selling is no longer just an option for teams, it is often a necessity. When face-to-face connection...

Read more →

How Automation REALLY Impacts Outbound Sales (With Use Cases)

When it comes to completing tasks, sometimes we can use a little help. No agent should have to waste time by manually dialing numbers–only to hang up...

Read more →

Why voice is your ultimate weapon for a super-connected CX?

Customer experience professionals faced some enormous challenges this past year. On top of the usual challenges of running your CX teams, this year...

Read more →

Expansion into baltics with OSS Networks joining Enreach

Almere 21st September 2021 – Enreach, one of Europe’s fastest-growing unified communications (UC) companies providing innovative contact technology,...

Read more →

How the right contact center tool bring out the best in your employees

Your company’s customer service is only as good as the agents behind it, so it's crucial to retain your most talented employees. Here's how the right...

Read more →

How to reduce IT costs with an enterprise-wide communication platform

Optimising costs is an incredibly important part of growing a sustainable business. Whenever costs have to be cut, IT budgets tend to be on every...

Read more →