Enreach Customer Support team’s workation in Málaga

A group of six from the Enreach Customer Support team recently spent a week working from a villa in Málaga. Fiona Kemp – Project Manager at Enreach for Enterprises – shares their experiences and offers insights for teams thinking about a similar...

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5 Key Sales Trends for 2024: Shaping the Future of Sales

2024 is here, bringing a wave of fresh sales trends that are essential for anyone in business to note. Staying ahead of these trends is not just...

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Big news! Enreach for Service Cloud Voice is here

We’re excited to introduce our latest product — Enreach for Salesforce Service Cloud Voice. 🎉 We're among the few first global companies shortlisted...

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Using Microsoft Teams as a phone system

With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication and collaboration system for...

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AI in improving customer experience

AI can improve customer encounters, develop internal processes and boost operational excellence, but it may also lead to unrealistic expectations and...

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Latest trends to boost your sales

See what the future of sales holds (no need for a crystal ball)! Enreach’s Commercial Director Juhamatti Muuraiskangas lists the latest trends in...

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Lead sales more effectively with call data

You can lead sales with more precision than you ever thought possible. The new foundations of success and efficiency are automation and monitoring...

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How to know what your customers want (before they do)

If you could read your customers' minds to know what they want, would you do it? Or would you like a crystal ball that tells you why a customer calls...

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Därför är voice nyckeln till en helt sömlös kundupplevelse

Under det gångna året har du som Customer Experience-expert ställts inför stora utmaningar. Utöver de sedvanliga utmaningarna med att leda ditt...

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Joining Enreach means more possibilities for us and our customers

Last spring, we announced that we were going to join forces with the Dutch company Enreach, a Europe-wide provider of communication solutions. The...

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