Using Microsoft Teams as a phone system

With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication and collaboration system for many organisations.

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Latest trends to boost your sales

See what the future of sales holds (no need for a crystal ball)! Enreach’s Commercial Director Juhamatti Muuraiskangas lists the latest trends in...

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Määrä vastaan laatu – ja neljä muuta myynnin trendiä

Kurkista myynnin tulevaisuuteen ilman kristallipalloa! Enreachin Commercial Director Juhamatti Muuraiskangas listaa myynnin tuoreimmat trendit ja...

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Lead sales more effectively with call data

You can lead sales with more precision than you ever thought possible. The new foundations of success and efficiency are automation and monitoring...

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Johda myyntiä tehokkaammin puheludatalla

Myyntiä voi johtaa tarkemmalla tasolla kuin tiesit! Menestyksen ja tehokkuuden perustana ovat nyt automaatio ja aktiivisuuden seuranta – puheludataa...

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How to know what your customers want (before they do)

If you could read your customers' minds to know what they want, would you do it? Or would you like a crystal ball that tells you why a customer calls...

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What is conversation analytics and why do you need it?

Your customer calls are a gold mine of insights that you can use to drive business growth. These calls can tell you a lot about customer...

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Stina Dansie aikoo poistaa huonot myyntipuhelut Suomesta

Myynnissä ei voita se, joka kontaktoi eniten, vaan se, joka kontaktoi tehokkaimmin. Olen telemarkkinointiyritys Good Call Oy:n toimitusjohtaja ja...

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Därför är voice nyckeln till en helt sömlös kundupplevelse

Under det gångna året har du som Customer Experience-expert ställts inför stora utmaningar. Utöver de sedvanliga utmaningarna med att leda ditt...

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Joining Enreach means more possibilities for us and our customers

Last spring, we announced that we were going to join forces with the Dutch company Enreach, a Europe-wide provider of communication solutions. The...

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