When IVR meets CRM: A love story for customer service
Don’t make VIP customers repeat their information on every call. By connecting your phone system (IVR) with your customer database (CRM), you can...
CRM integration
Big news! Enreach for Service Cloud Voice is here
We’re excited to introduce our latest product — Enreach for Salesforce Service Cloud Voice. 🎉 We're among the few first global companies shortlisted...
Using Microsoft Teams as a phone system
With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication and collaboration system for...